Because users are often unpredictable, admins like to restrict how much control and access they have on their devices. However, when deploying a new set of devices, the significant question of “How much control or freedom should we give the users?” doesn’t seem to get enough consideration. For some network administrators, and for some end users, this question may seem to have a simple answer, but once you’re considering hundreds of different devices, and/or hundreds of different users, it becomes a big, complex conundrum. It is a matter of serious consequence for your system and network security, as well as device usability and user satisfaction.
So, for most of this year, I’ve had an iPad on loan from the House, so that I could share in the iPad experience, and better support them. Now that the year, and my traineeship, is nearly over, I have to hand it back and I’m left with a few questions: Was the iPad actually any good? Did I actually use it? Am I going to miss it? Do I want to buy one, now that I’m not going to have this one anymore? Continue Reading
So, all year, I’ve been dealing with Dell; their computers, their Pro Support, their technicians. And from my experience, I’ve learnt many things, so I’m going to share with you as many of the tips and tricks that I’ve picked up as I can.
So, recently the House asked us, the IT guys, to set up a standalone wireless network in a new building. The catch was this building is solid brick all the way though, and is quite long and narrow. This meant that the wireless needed to be quite powerful, with a good range to work across the whole building so people could roam with their devices without losing their connection. Not so easy.
So, I’ve been working at the House (my codename for my employer) for a bit over a month now, and I’m finally getting into the routine of it all. Continue Reading
So, we got through the hectic deployment of all the iPads, netbooks and notebooks. After all the hours of blood, sweat and tears, the unboxing and reboxing, the late nights and the phone calls, they’re all out. Now we just have to support them all. Continue Reading